Debt Collection Calls

Question

Debt Collectors are calling me ALL THE TIME and as late as 8.30 at night. They even called me at work.  Can they do that?

Answer

Unfortunately it doesn’t sound like the debt collectors have done anything illegal. While their behaviour isn’t pleasant (that’s what they’re paid to be like) and it isn’t banned.

When can debt collectors call you?

From 7.30 am to 9.00pm weekdays and 9am to 9pm on weekends

How often can they contact you?

They can contact you 3 times a week or 10 times a month.  That includes letters, calls and emails. If you don’t answer your phone and they leave a message on your answering machine, that doesn’t count as a contact.

Can they call me at work?

They can call you on any number you gave them.  Remember the application form for debt, where you filled out home, mobile, work, partner’s phones etc.  You gave them permission to call you on these numbers.  However, you can revoke the permision on some numbers.  If they’re calling you at work, next time you call tell them, “I am revoking your permission to contact me here at work”.  That should fix it.